Trial-to-paid conversion journey

A scored journey through a free trial, tracking sentiment at each conversion touchpoint.

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Mermaid 11 renderer

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Mermaid source

journey

journey
    title Trial to paid conversion
    section Trial
      Start free trial: 4: User
      Import first project: 3: User
      Hit a usage limit: 2: User
    section Decision
      See upgrade prompt: 3: User
      Compare pricing tiers: 3: User
    section Convert
      Enter payment details: 4: User
      Confirm subscription: 5: User

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